The facts, laid out plainly. Download the documents and read every line — that's what they're for.
| Coverage | Term |
|---|---|
| Structural body warranty | 5 years / 100,000 miles — included on every bus |
| General warranty | 3 years / 36,000 miles |
| PerformMAX 500 subfloor | 7 years — the longest floor coverage in the shuttle bus market |
Every bus also ships with a complete owner's manual and a bus-specific maintenance plan — so the owner knows exactly how to care for it and keep it covered. It's a level of documentation most shuttle buyers never get.
The federal Altoona program's current 7-year/200,000-mile test publishes every repair and every maintenance hour — not just a pass/fail. The HLE MAVRYK passed with an 82.6 aggregate score: 100% Reliability, 98% Safety, 97% Structural Integrity — and 53.81 hours of unscheduled maintenance against a 125-hour allowance. The STRYKR is in testing now, and the KAVLYR is being built for the Altoona test track.
The bus we tested was the fourth bus HLE ever built — and we used what the test surfaced to make today's bus stronger: radiused corners with heavier braces, a single-piece welded heat shield, a 360°-welded ADA door with added backers, reinforced electrical-panel mounting, and cab-to-body support straps. We tested it. Then we made it better.
Rain booth: 300 gallons a minute for 25 minutes with a person inside hunting leaks. Straight into a 25-mile road test — hard braking, hard acceleration. Then a final inspection packet signed off by every department. FMVSS compliant. ISO certification in progress.
HLE holds state transit contracts with WSDOT (Washington), Oregon, and Minnesota.
Downloads land here with the resources hub — until then, request any warranty document from your dealer or HLE directly at 574-343-2150.